Financial services

Financial Services Council

A decade-long digital transformation for the peak body of Australia's financial services industry.

BrandSystemsGrowthCare2016 – present
Financial Services Council, project screenshot
Outcomes

What the work delivered.

10 yrs

Retained as the FSC's digital partner, from the 2016 transformation through to today.

2016

Full migration from a bespoke website to a governed Microsoft enterprise stack.

Membership, events, content and marketing unified on Azure, Dynamics 365, AdxStudio and ClickDimensions.

The challenge

The Financial Services Council is the peak body for Australia's financial services industry, representing superannuation funds, funds managers and life insurers. Its ageing bespoke website could no longer keep up with a growing membership, a demanding events calendar and the governance its members expect. The FSC needed an enterprise-grade platform it could rely on for the long term, not another rebuild in two years.

What we did

We led the full digital transformation. In 2016 we migrated the FSC off its bespoke site and onto a governed Microsoft enterprise stack: Azure hosting, Dynamics 365 for CRM, an AdxStudio (now Power Apps) member portal, and ClickDimensions for marketing automation. We delivered the brand and website, the membership and events experience, and the content and marketing engine as one connected program, then stayed on as the FSC's retained hosting, technical, marketing and content partner.

Scope

  • Brand & website
  • CRM migration & systems
  • Membership portal & events
  • SEO, content & marketing
  • Hosting & technical support

Platforms & tech

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