We stay on after launch.
Hosting, domains, email, backups, security and content updates, with a person you know checking in every month. One senior team accountable for the whole estate.
A site is not finished when it launches.
Updates land, plugins drift, certificates expire, and the person who set it all up has moved on. Most outages and compromises trace back to a site nobody was looking after. Care is the alternative: one team that hosts it, watches it, keeps it current and reports back, so the estate you paid for keeps earning.
Everything, from one senior team.
Managed hosting
Dedicated servers and VPS sized to your traffic, tuned for the platform you are on and watched around the clock.
Domains, email & DNS
Registrations, renewals and DNS records handled for you, business email that works, and spam protection that stays ahead of it.
Backups you can restore
Hourly, daily and weekly backups, kept away from the server and tested, so a bad update or a bad actor costs minutes, not weeks.
24/7 monitoring & urgent line
Uptime, performance and security monitored every minute of every day, alerts to us first, and a human on the urgent line at any hour if the site goes down.
Security & content updates
Core, plugins and certificates patched on a schedule, and the content changes you send us made by the team that built the site.
Onboarding & training
Your people set up and trained on the system, with plain-language documentation, so the site and CRM keep working after handover.
Monthly check-ins
A standing call with the people who built it: what changed, what is coming, and what we recommend next.
Performance reporting
Automated monthly reporting on uptime, speed, security scans and backup status, in numbers your leadership can read.
Patched, monitored, backed up and moving.
Automated performance reporting every month, a human on the urgent line at any hour, and a check-in with the people who built it.
Senior work, real numbers.
What clients get from one team that stays accountable for the estate.
The year the FSC made KODA its retained hosting, technical and content partner. Still the case today.
KODA client result
eftpos and Australian Payments Plus brought onto one managed footing, hosting and support retained.
KODA client result
Monitoring on every managed site, and a human on the urgent line at any hour.
KODA service standard
How the work gets done.
Discover
We find where the gap is costing you, across your business, customers and systems.
Define
A plan sized to your business, not an enterprise template. Priorities, roadmap, metrics.
Design
Brand, systems and campaigns designed as one. Design that performs, not decorates.
Delivery
Build, migrate, launch, train. Live, measured, and improving every month.
The things people ask first.
Do you only look after sites you built?
No. We take on estates other agencies built, after a short review so we know what we are inheriting. Where a site sits on a platform that hosts itself, such as Squarespace, Framer, Wix or HubSpot, Care covers the domain, email, DNS, content, training and monitoring side, and we say plainly which parts the platform already handles.
What does 24/7 actually mean here?
Monitoring and alerting run every minute of every day. If your site goes down, a person answers the urgent line at any hour and works the problem until it is back. Everything that is not an outage, such as content changes, questions and small fixes, is handled in business hours with a reply within one business day, usually much faster.
How fast can you restore from a backup?
Restoring from the most recent backup is usually a matter of minutes, and we test restores rather than assume they work. Backups are taken hourly, daily and weekly and kept away from the server they protect, so a compromised server cannot take its own backups down with it.
Can we leave, and take everything with us?
Yes. You own your domain, your content and your data at all times. If you move on, we hand over access, backups and documentation cleanly. No lock-in is a standing rule on every KODA engagement.
How is Care priced?
As a monthly plan sized to the estate. There are three tiers, quoted after a short review of what you are running, and the number is fixed for the term with no surprise add-ons. The pricing page has the tiers side by side.
Want someone accountable for your site?
Tell us what you are running and who built it. A reply within one business day.